RESUME
Professional
info
I started working when I was 15 years old, at the local gas station where I grew up. Since then have I been able to collect experience from different industries, from universities, and from different countries.
I like multitasking and get extra motivated when working towards a deadline. Finding solutions has become a large part of my regular work life and customer satisfaction the main goal.
Skills
CUSTOMER SERVICE
SALES
ORGANISATION & PLANNING
NETWORKING
MOTIVATING
SPORT & FITNESS
Work
experience
Fitness Instructor | WIR BEWEGEN TIROL
2019 - present
Motivating members to regular exercise and to find the fun in sport is one of the very main tasks as a fitness trainer, and as group fitness trainer the additional challenge is to get each participant to enjoy the work-out. Through this job have I grown to feel even more secure speaking and be relaxed in front of people (even while sweating and screaming my lungs out)
Commercial Manager | TRAVEL EUROPE GMBH
2023 - present
New position and looking forward to explore what new challenges it will bring!
Sales Manager | TRAVEL EUROPE GMBH
2016 - 2022
The job as sales manager has pushed me to improve my English knowledge as the main source market I work with is the British travel market. I have learned to sell, negotiate and adjust products to my customers needs. Realising customers different needs and expectations is one of the main tasks of my worklife. I have also had the pleasure to take part in exhibitions and customer meetings.
Team Leader Assistant | IKEA INNSBRUCK
2013 - 2016
During my time at IKEA did I learn to work together with not only my own team but also co-working with other directly connected department teams. Problem solver has been something that has followed my entire work life but at IKEA Kundenservice was the pressure of finding a suitable solutions within minutes an everyday task. Planning staff schedule, supervise more difficult customer cases and regular staff member meetings was something I also learned as Team Leader Assistant.
Languages
Swedish
English
German
Dutch
Digital
GOOGLE ADS
MICROSOFT WORD
MICROSOFT EXCEL
MICROSOFT POWERPOINT
PHOTOSHOP
WiX WEBSITE DESIGN
Downloads
Education
MA Entrepreneurship & Tourism | MANAGEMENT CENTRE INNSBRUCK
2018 - 2020
focus on Marketing Management
Master's Thesis: Leadership & Team Performance in Agile Seasonal Teams in the Tourism and Hospitality Industry
BSc, Communication & Media | LINNEUS UNIVERSITY
2007 - 2010
Bachelor's Thesis: To weigh every word on a golden scale; about crisis communication and catastrophe psychology
Original: Att väga varje ord på guld våg, om kriskommunikation och katastrofpsykologi
High School, Natural Science | KATTEGATTGYMNASIET
2004 - 2007
Resume
Thesis